Need assistance or more information ? Contact us on 1300 556 181

Returns

If you are not 100% satisfied with your purchase, you can return your order to us within 7 days for a full refund less shipping costs. Simply email our customer service team at info@hairupthere.com.

All we ask is that the product is unused and returned in original condition with the packaging unopened.

The following conditions apply:

  • Product must be returned, and arrive back in new condition with original box, packaging and contents.
  • On return, your products will be inspected so please ensure that you take adequate measures to return items as new.
  • You must contact us before returning anything, and obtain a return authorisation.
  • Return Shipping is at the expense of the customer.
  • 7 day return policy starts from the invoice date of your order.